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Shipping Policy

Welcome to NatureFusion Exim Pvt Ltd!
We are committed to ensuring that your products reach you fresh, safe, and on time. Please read our Shipping Policy to understand how we process, handle, and deliver your orders.

 

1. Order Processing Time

  • All confirmed orders are processed within 1–3 business days (excluding Sundays and public holidays).

  • You will receive a confirmation email or WhatsApp message once your order has been successfully placed.

  • Once dispatched, you will receive a tracking number to monitor your shipment in real time.

 

2. Domestic Shipping (Within India)

  • We deliver across India through trusted courier and logistics partners.

  • Standard delivery time is 3–7 business days depending on your location.

  • Remote or rural areas may take additional time.

  • Shipping charges (if applicable) will be displayed at checkout before payment.

 

3. International Shipping (Exports)

  • We ship worldwide to various countries through reputed air and sea freight partners.

  • Delivery timelines vary depending on destination and customs clearance, typically 7–21 business days.

  • All export orders are packed securely to maintain product freshness and safety.

  • Customs duties, taxes, or import fees (if applicable in your country) are to be borne by the buyer.

 

4. Packaging Standards

Every product is carefully packed using airtight, food-grade materials to preserve its natural quality, aroma, and color during transit.
Our packaging meets international export standards to ensure your products arrive in perfect condition.

 

5. Delays and Exceptions

While we strive for timely delivery, unforeseen factors like weather conditions, transportation delays, or customs inspections may occasionally cause delays.
We will always keep you informed in such cases through email or WhatsApp updates.

 

6. Tracking Your Order

Once your order is shipped, you’ll receive:

  • A tracking number and courier link via email or WhatsApp.

  • Real-time status updates until delivery.

For assistance, you can always reach us at info@naturfusionexim.com.

 

7. Damaged or Missing Packages

If your package arrives damaged, tampered, or with missing items:

  • Report it within 48 hours of delivery to info@naturfusionexim.com or WhatsApp: +91 90449 30449.

  • Share clear photos or videos of the package and contents for verification.
    We will investigate and arrange for a replacement or refund as per our Return & Refund Policy.

 

8. Contact Us

For any shipping-related queries or bulk export orders, reach out to us at:

NatureFusion Exim Pvt Ltd
📍 8-599, CRC Road, Ravulapalem, Andhra Pradesh – 533238, India
📞 WhatsApp Chatbot: +91 90449 30449
📧 info@naturfusionexim.com

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